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FAQs
1
Are your products natural?
Our products are all handmade with natural and/or organic ingredients in a clean and sterile environment.
2
Can I Return or Exchange?
Due to the nature of our products we are unable to re-stock them after they are shipped. Please feel free to order a travel size to experience our all natural products. Therefore ALL SALES ARE FINAL.
3
Are your products safe for kids?
Our products were initially made out of frustration with not wanting to use chemicals on my children. I researched and hand picked all natural products to cultivate our products with. YKB products have been used on my children and are safe for yours. However, we do advise reading all ingredients and perform a patch test prior to using on hair and body.
4
Shipping
All items are made to order to extend their shelf life. So our shipping times are a bit longer but well worth it! From the time your order is placed, it will go into the production phase and take 2-3 business days. From there, it will go into the packaging stage and then shipping. We ask that you allow 7-10 business days to receive a shipping notice. You will receive an email with tracking and/or shipping confirmation.
*Shipping times do not include weekends or holidays.
*We are not responsible for lost, damage, or delayed packages